The Working Mind
Healthcare Manager
FOR HEALTHCARE LEADERS
You spend your days coordinating care for others.
This training makes sure you're supported, too.
Frontline healthcare workers report burnout at 38%, compared with 24% of working Canadians overall. As a leader, you’re often the first to see the strain: a spike in sick leave, a heavy shift, a team member quietly pulling away. Knowing how to step in while everything else keeps moving is a skill.
This training gives you that skill. You’ll learn to recognize early signs, have supportive conversations, and understand your duty to inquire and accommodate, while looking after your own well-being along the way. Your team gets a leader they can approach. Your organization gets leaders working from the same language, and a stronger footing for psychological safety, with a program built to help reduce absenteeism and support retention
Leave with the language, the tools, and a clear next step, with your own well-being on the list, too.
Source: Mental Health Research Canada, 2024.
Group bookings only.
The Working Mind: Healthcare Manager is delivered privately, scheduled around your leadership team’s shifts. Managers, charge nurses and team leads set the tone for how mental health is talked about on a unit, and training them together builds a consistent approach across clinical and non-clinical teams. Available virtually across Canada, or in person in the Lower Mainland. In-person delivery elsewhere is available with travel costs covered.
$475 + GST per person. 8 hrs.
Eligible for 7 continuing education credits through the Canadian Nurses Association.
Contact us to check group sizes and availability.
hello@ateliermhl.ca
Only 1 in 3
employees who faced mental health challenges affecting their work told anyone. The main reason for staying silent is fear of career consequences or being seen as less capable. In healthcare, where managers are often clinicians who were never trained to lead, that silence has direct consequences for staff and patients.
Mental Health Research Canada, 2025
The Curriculum
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This program was developed by the Mental Health Commission of Canada, which adapted it from Road to Mental Readiness, a Canadian Armed Forces program, and built the healthcare version around the realities of clinical leadership: chronic short-staffing, high turnover, and the systemic stress your team carries every shift. It's delivered by a facilitator who has managed teams herself, not just studied them. The videos, scenarios, and case studies throughout are drawn directly from healthcare settings, using the language and pressures your team already knows. Exceptional patient care depends on sustainable leadership, so this course protects your own resilience just as much as it builds your ability to support your care teams. What happens in the room reflects what you're already living day to day.
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We'll start by setting a clear foundation for mental health and wellness specifically within a healthcare setting. This module looks closely at the structural impact of institutional stigma, exploring how hospital and clinic cultures determine whether a frontline worker feels safe to voice their struggles, or feels forced to carry them in silence. -
Next, we'll introduce the Mental Health Continuum Model, an objective framework that takes the guesswork out of team management. You'll learn how to track early behavioral indicators of distress across rotating shifts and departments, giving you the confidence to intervene and open a supportive dialogue long before a staff member reaches a breaking point.
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After lunch, we'll shift our focus entirely to you. Healthcare leadership comes with heavy psychological demands, including moral distress and organizational fatigue. You'll analyze your own stress responses and learn evidence-informed strategies to manage the unique weight of the job, ensuring you can protect your own mental health while leading others.
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We'll close the day by putting these frameworks into direct action. You'll practice the exact language and trauma-informed communication needed to support a struggling team member. We'll outline how to manage workplace accommodations, navigate critical incidents on the unit, and confidently determine when and how to bridge a staff member to professional care.
Please note
For prevention purposes, this course includes content on suicide awareness and crisis response. Verbal trigger warnings are provided prior to discussing this material to ensure a safe, respectful learning environment for everyone.
Reduces stigma in a system where clinicians are expected to push through, shift after shift
Recognizes early warning signs across rotating shifts and departments using the Mental Health Continuum, before moral distress becomes burnout
Prepares you to support a struggling team member, including how to navigate accommodations and connect staff to professional care
Professional Development Credits
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This course carries Canadian Nurses Association professional development credits: 7 credits for the Manager program.
If you live in British Columbia: The Working Mind Healthcare supports your ongoing professional development as a BC nurse. Under BCCNM's self-directed continuing competence framework, nurses identify their own learning needs and select relevant activities - mental health literacy training in your specific clinical environment qualifies as exactly that kind of meaningful professional learning.
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These credits apply to Registered Nurses, Licensed Practical Nurses, Registered Psychiatric Nurses, and Nurse Practitioners maintaining their professional registration.
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Healthcare professionals regulated by other bodies, physicians, social workers, allied health professionals, should check with their own regulatory college or professional association to confirm whether this course qualifies for their continuing education requirements.
Why Both Matter
Atelier Mental Health Literacy + Facilitation delivers The Working Mind as parallel programs - one designed specifically for managers and one for employees - because what each group needs from this training is genuinely different.
When both cohorts complete their respective streams, they return to the same workplace with a shared language and shared frameworks for mental health. That shared foundation is what builds psychological safety - and psychological safety is what changes workplace culture.