The Working Mind
Long-Term Care
Long-term care workers show up for the people in their care every single day. This course shows up for you.
While families were locked out during the pandemic and the world watched from a distance, long-term care staff showed up every single shift. You became the only familiar face in the room, bearing witness to isolation and loss on a scale most workplaces will never have to face. Many still carry that weight today.
Long-term care asks an incredible amount of the people who do it. Staff form deep bonds with residents over months and years, which means navigating the end of life isn't an occasional event. It's part of the daily rhythm of the work. The weight of that emotional labour builds quietly, in a sector that has long operated with thinner supports than other parts of the health system.
This curriculum was created in direct response to those pressures. Built in close collaboration with the Canadian Association for Long-Term Care (CALTC), the Mental Health Commission of Canada, and real long-term care staff, the training features video content with workers who've lived through the same shifts you have. It's an evidence-based, five-hour program built entirely around the realities of long-term care.
$250 per person. 5 hours. Virtual. Canada-wide
Don't see a date that works? Get in touch. Token is happy to arrange additional sessions for your care team, including in-person delivery. Hello@ateliermhl.ca
Still Not Recovered
A decade of data shows LTC workers entered the pandemic already at elevated risk - & have not bounced back. Emotional exhaustion, job satisfaction, and professional efficacy all remain below pre-pandemic levels as of 2024
Hospital News / Gerontological Nursing Association of Canada, 2025
33%
of working caregivers experience burnout and are nearly twice as likely to miss work due to mental health reasons compared to other workers
Mental Health Research Canada, 2025
73%
of paid care providers have considered leaving the profession, citing low pay, burnout, and lack of job security
Benefits and Pensions Monitor, 2026
The Curriculum
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Because mental health in long-term care doesn't belong to just one role, this program is designed for every single department: nursing, care aides, food services, environmental services, recreation therapy, spiritual care, and administration. It belongs to everyone who shows up. This training isn't a lecture full of clinical theories or corporate slide decks that don't fit the reality of your day. It's delivered by a facilitator with over 20 years of experience as a mental health provider. Grounded in the actual rhythm of long-term care, the course relies entirely on video testimonials, case studies, and personal accounts from real workers on the floor. You'll hear directly from care aides, nurses, and support staff who have processed deep grief and found ways to protect their peace amidst heavy emotional demands. By learning from the lived experiences of your peers in the sector, you get practical, tested frameworks that make sense in a real care home environment.
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We address the unique culture of long-term care, where staff are naturally driven to put everyone else's comfort and dignity ahead of their own well-being. This module introduces core concepts of mental health and substance use, looking closely at how stigma or the fear of appearing "weak" keeps dedicated care workers from asking for support.
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We take a proactive approach to mental health by replacing clinical jargon with an objective, color-coded spectrum tool. Participants learn to recognize early, subtle changes in behavior - moving from healthy to reacting or injured - giving the entire team a common language to check in on each other easily and naturally.
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This module focuses on the specific chronic stressors of long-term care, including understaffing, high physical demands, compassion fatigue, and the unique weight of processing grief and loss as part of the daily job. This is a hands-on session where participants practice the Big 4 Coping Strategies to actively protect their own peace and mental health.
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Centered on safe, meaningful communication and peer-to-peer support. Using the RAMP framework, you'll practice how to confidently offer support to a colleague showing signs of distress, understand the importance of setting healthy boundaries, and learn exactly how to connect yourself or a coworker to professional resources when needed.
Please note
For prevention purposes, this course includes content on suicide awareness. Verbal trigger warnings are provided prior to discussing this material to ensure a safe, supportive learning environment for everyone.